Privacy Policy

What we collect

• When you request a consultation or booking: your name, email, phone, city/ZIP, and the details you share about your home and needs.
• When you apply to join our team: your name, email, phone, city, availability, experience, references, the information in your application, and any photo or documents you upload.
• When you request our Home Reset Checklist: your email address.

We only collect what you choose to give us through our forms.

How we use it

• To respond to your inquiry and provide our services.
• To evaluate and contact applicants.
• To send you the checklist or occasional updates you asked for.

We do not sell or rent your information, and we never share what you type into our forms with advertisers.

How it is stored and who helps us

Your information is stored securely with our service providers — our database and file storage (Supabase) and our email provider (Resend) — who process it only to help us operate. Applicant photos and documents are kept secure and shared only with the people reviewing applications.

Cookies and advertising

We use the Meta Pixel, a small piece of code from Meta Platforms, to understand how visitors find and use our site and to measure our ads on Facebook and Instagram. It may use cookies to collect information such as the pages you visit and whether you submitted an inquiry — not the details you enter in our forms. You can adjust how Meta uses this information in your Facebook or Instagram ad settings, and you can block or clear cookies in your browser.

Your family’s privacy

Once you are a client, the way we handle your household information is also covered by your Client Service Agreement. We keep what you share confidential.

Children’s information

Our website is intended for parents and adults, not children, and we do not knowingly collect personal information from children through the site.

Your choices

You can unsubscribe from emails at any time, and you can ask us to access or delete your information by emailing care@hellopeachandpine.com.

Contact

Questions? Email care@hellopeachandpine.com. This policy may be updated from time to time; the effective date above shows the latest version.